About Carol Delage

Carol Delage is a highly respected and accomplished professional within the healthcare industry. With over 30 years of experience and an unwavering commitment to quality improvement, accreditation, and regulatory compliance, she is recognized as the former president and owner of Tashidy Corporation. As the founder of Tashidy Corporation, an esteemed consulting organization, Carol played a pivotal role in supporting various managed care organizations across the United States in their pursuit of operational excellence and accreditation.

Throughout her extensive career, Carol demonstrated expertise in applying quality improvement principles and practices to daily operations within managed care organizations. Her profound understanding of the industry and unparalleled experience have helped numerous healthcare clients enhance their organizational efficiency and effectiveness, enabling them to achieve accreditation. She has tirelessly worked with a diverse array of managed care organizations nationwide, leaving a lasting impact on their operations and outcomes.

Carol’s exceptional contributions extend beyond her work at Tashidy Corporation.

Since 1992, she has been an NCQA surveyor, actively promoting quality improvement and maintaining high standards within the healthcare industry. Her role as an NCQA surveyor has provided her with unique insights and a deep understanding of measurement and quality improvement. Carol also shared her expertise through publications and presentations, serving as a thought leader in the field. She is the author of the publication “Strategies for Using NCQA Interactive Survey System,” an invaluable resource with tools and techniques for preparing for an NCQA accreditation survey.

Ms. Delage’s academic journey is grounded in nursing. She received her Bachelor of Arts degree in nursing from St. Catherine University in St. Paul, Minnesota. After continuing her education, she earned a Master of Science in nursing from the University of Minnesota.

Carol Delage’s accomplishments, expertise, and dedication have had a transformative impact on the healthcare industry. As the former president and owner of Tashidy Corporation, she has successfully guided managed care organizations toward excellence. At the same time, her contributions as an NCQA surveyor have promoted the highest standards of quality improvement and accreditation. With a repertoire of publications and presentations, Carol shared her insights and proven strategies, advocating for improved outcomes within the healthcare industry.

Her commitment to quality improvement and consulting track record have cemented her status as a trusted and influential figure in the field.